Contact us

Location

Avenida 8 de Agosto 
07800 Ibiza 
Islas Baleares 

Office: (+34)971 31 36 12
Online Tickets: support@xceed.me

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FAQs

What do I do if I have any questions regarding my tickets?

For any query related to tickets you can write to support@xceed.me

What are the hours of club operation?

Pacha Club is open Monday through Sunday from 12:00AM-close.

What time is the last hour of entry to the club?

Last entry to Pacha Ibiza is 5AM or one hour before closing.

What is the dress code?

No person shall be admitted to Pacha wearing beachwear such as bathing suits, flip flops, men vests, nude torsos. Also in the VIP area no person shall be admitted wearing shorts, sportswear such as tracksuits, sport shoes, sweatshirts, caps, etc. Management reserves all rights of entry based on dress code etiquette.

What is the age limit?

All guests must be 18 years of age or older. There is no age limit for the Restaurant before midnight. 

What if my name appears in all tickets?

If you purchased several tickets for a group of people and all of them have your name on them, don’t worry. You can go together directly to the entrance on the same night of the event and you will all be able to enter with your ID card.

What is the refund policy?

According to our cancellation policy event tickets are non-refundable.

How can I get on the guest list?

There are no open guest lists available but there are tickets available online through our website. 

How do I reserve VIP table?

You can book a table by submitting the corresponding form that you can find on this website.

How do I book a table at Pacha Restaurant?

You can book a table at Pacha Restaurant by submitting the corresponding form that you can find on this website.

Can I get free entry to the club if I dine at Pacha Restaurant?

Yes, you will be invited to the club if you dine at Pacha Restaurant but always subject to minimum spend. This minimum spend may vary depending on the night.

Can I get free entry to the club if I stay at Destino Pacha Resort?

Yes, you will have free entry to the club during your Ibiza holidays if you are one of our guests at Destino Pacha Resort and you booked your room through our official website: www.destinopacha.com 

Can I get free entry to the club if I stay at El Hotel Pacha?

Yes, you will have free entry to the club during your Ibiza holidays if you are one of our guests at El Hotel Pacha. 

I want to work at Pacha. Where can I send my CV?

Please check the list of available positions here.

I am an influencer and I would like to make a proposal

We thank you very much for your interest in our brand but this kind of collaboration is not offered at this time. Come to Pacha Ibiza, leave your job behind and join the fun!