FREQUENTLY ASKED QUESTIONS
WHAT ARE THE HOURS OF CLUB OPERATION?
Pacha Club is open Monday through Sunday from midnight till close. Typically closing time is around 6AM. Management reserves all rights to change opening or closing times depending on the night.
WHAT TIME IS THE LAST ENTRY TO THE CLUB?
Last entry to Pacha Ibiza is 5AM or one hour before closing.
WHAT IS THE AGE LIMIT?
All guests must be 18 years of age or older. Even if accompanied by adults. There is no age limit for the Restaurant before midnight.
WHAT IS THE DRESS CODE?
No person shall be admitted to Pacha wearing beachwear such as bathing suits, flip flops, men vests, nude torsos. Also in the VIP area no person shall be admitted wearing shorts, sportswear such as tracksuits, sport shoes, sweatshirts, caps, etc. Management reserves all rights of entry based on dress code etiquette.
WHAT CAN I DO IF I HAVEN'T RECEIVED MY TICKETS?
Please, check your spam inbox. You can also download the Eventbrite App or create an account in the Eventbrite website to be able to access to your order directly. More info here.
WHAT IF MY NAME APPEARS IN ALL TICKETS?
If you purchased several tickets for a group of people and all of them have your name on them, don’t worry. You can go together directly to the entrance on the same night of the event and you will all be able to enter with your ID card.
WHAT IS THE REFUND POLICY?
According to our cancellation policy event tickets are non-refundable.
HOW CAN I GET MY SEASON PASS 2019?
Pacha Group has collaborating companies all around the island. In each of those companies there is a person in charge of the season passes. Pacha’s season passes are only available through this person and never directly at Pacha Ibiza offices. The 2019 Season Pass deadline was on June 14th.
HOW CAN I GET ON THE GUEST LIST?
There are no open guest lists available but there are tickets available online through our website.
HOW DO I RESERVE VIP TABLE?
You can book a table by submitting the following form: https://pacha.com/vip-booking/
HOW DO I BOOK A TABLE AT PACHA RESTAURANT?
You can book a table at Pacha Restaurant by submitting the following form: CLICK HERE
CAN I GET FREE ENTRY TO THE CLUB IF I DINE AT PACHA RESTAURANT?
Yes, you will be invited to the club if you dine at Pacha Restaurant but always subject to minimum spend. This minimum spend may vary depending on the night so please check availability and prices by submitting the following form: CLICK HERE!
CAN I GET FREE ENTRY TO THE CLUB IF I STAY AT DESTINO PACHA RESORT?
Yes, you will have free entry to the club during your Ibiza holidays if you are one of our guests at Destino Pacha Resort and you booked your room through our official website: www.destinopacha.com
I LOST SOMETHING LAST NIGHT AT THE CLUB. WHERE CAN I ASK ABOUT THIS?
You may contact our Lost & Found service by emailing firstname.lastname@example.org
I WANT TO WORK AT PACHA. WHERE CAN I SEND MY CV?
Please check the list of available positions here
I AM AN INFLUENCER AND I WOULD LIKE TO MAKE A PROPOSAL
We thank you very much for your interest and trust in our brand but we don’t do those kind of collabs. Come to Pacha Ibiza, leave your job behind and join the fun!
ARE ARE YOU HANDICAP ACCESSIBLE?
Yes, Pacha Ibiza is handicap accessible. If you sent an email to email@example.com with this question you will soon be replied with a map of all accessible areas.
If you have further enquiries, please submit the following contact form